Legal
Privacy Policy
Last updated: April 27, 2026
1. Who this policy is from
2. What we collect
We collect three categories of information.
The first is identifying information: your name, email address, phone number, age, biological sex at birth, and the city and state from your lab requisition.
The second is health information: your symptoms, current medications, current supplements, stated goals, the date your labs were drawn, and the lab results you upload as screenshots or PDFs. These are sometimes called your protected health information.
The third is technical information: the IP address of the device used to sign the EFH disclaimer, the timestamp of every interaction with the site, your browser type, and basic interaction logs needed to operate the site.
3. Why we collect it
4. How we store lab data
5. SMS privacy
6. Third-party processors
We use a small number of trusted third-party processors. They are contractually bound to use your data only for the purpose of providing services to us.
Payment processing is handled by Whop. We never see or store your full payment card details. Email delivery is handled by a transactional email provider. Cloud hosting and encrypted storage are handled by enterprise cloud providers. Owner notifications about new submissions may be delivered to a private Slack channel that only the EFH team can access.
We do not sell your personal information. We do not share your personal information with marketing networks or data brokers.
7. Data retention
8. Your rights
You have the right to know what personal information we hold about you. You have the right to request a copy of that information. You have the right to ask us to correct inaccurate information. You have the right to ask us to delete your information.
To exercise any of these rights, message us on Instagram at @efhcoaching from the account associated with your email on file. We will respond within a reasonable time.